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Many advantages: less space requirement eliminate in-store storage (very expensive) to refer it to own or third-party logistics platforms (much cheaper) much less crowds since there are no lines to pay comfort for the customer who receives the product at home significant reduction in the rate of returns, which cost a lot of money and do not generate anything positive for either the customer or the seller. They don't even have to be permanent establishments, you can have your showroom open for a limited time and rotate it from time to time. 4. Online food shopping will continue to gain ground Through confinement, one of the great walls of eCommerce in Spain has fallen. 2020 has seen food sales rise to second place in the ranking of best-selling online product categories.
Although this leap caught all the major distribution companies with shame in the air (some directly suspended online sales, others had servers so poorly sized that they had to impose virtual waiting rooms so that they would not explode and almost all of them Phone Number List failed to meet the delivery deadlines). delivery; come on, the systems they had set up were from Chichinabo ) just as happens with local eCommerce, the investments they have had to make to support peaks in demand will have to be made profitable. On the customer side, we have lost the fear of making purchases online. No, they do not send us crushed bananas or rotten apples, the purchase arrives in 12 hours at most and in good condition.
What for yours truly is not a minor issue, the tomatoes have not been touched 200 times by who knows who (if I were to speak...) and how dirty that person's hands are, no matter how much he wears gloves. Be that as it may, online food shopping is one of the eCommerce trends for 2021 that will continue to rise. 5. Omnichannel hospitality The hospitality industry is already reacting differently to the closure of the second wave than to what happened in April and May. Many more bars and restaurants have opted for take away and home delivery. Many others, unfortunately, are closing permanently or will do so soon. The hospitality industry is going to undergo a reconversion process, as has happened before to other sectors in the face of serious crises .
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